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        Chicago Consumer Harassment Attorneys

        Consumer Harassment

        Horwitz, Horwitz & Associates represents consumers in various federal courts around the country for violation of federal consumer protection laws such as the Fair Debt Collection Practices Act (FDCPA) and the Telephone Consumer Protection Act (TCPA).

        O. Randolph Bragg, the head of our Consumer Law department, is a founding member of the National Association of Consumer Advocates (NACA), where he served on the board of directors. This organization takes an active role in advocating consumer interests before Congress, the courts, and administrative agencies. In December of 2006, he was honored as the Consumer Attorney of the Year. The NACA recognizes Rand for his “particularly outstanding work on behalf of consumers” and since 2008, Rand has been continuously named an Illinois Super Lawyer.

        Despite the passage of the Fair Debt Collection Practices Act (FDCPA) in 1976, consumer complaints about debt collection abuse continue to increase. Last year, consumer complaints to the Federal Trade Commission (FTC) about third-party debt collectors increase both in absolute terms and as a percentage of all complaints that consumers filed with the FTC during the course of the year. In 2011, the FTC alone received 117,374 FDCPA complaints.

        The Telephone Consumer Protection Act of 1991 (TCPA) prohibits the use of any automatic dialing system, or artificial or prerecorded voice messages to call any telephone number assigned to a cellular telephone service absent an emergency purpose or with the prior consent of the called party. These provisions were enacted to limit solicitors calling consumers and to keep private phone lines and fax machines from being tied up by these random calls. In addition, TCPA was intended to eliminate the imposition of advertising costs to recipients who have no prior relationship with the caller. According to the TCPA, repeated telemarketing calls and blasted faxes are considered an invasion of privacy.

        Horwitz, Horwitz & Associates invites you for a free telephone or in person consultation to discuss any questions you may have regarding the FDCPA or TCPA. You can also email us or even speak with us right now on LiveChat. Even if you do not wish to retain an attorney, we may be able to set you on the right path for free. The attorney directing our consumer law department, O. Randolph Bragg, has more than 30 years of experience and an outstanding record in representing consumers in FDCPA and/or TCPA class action litigation, as you can see in our Success Record. Please call our Chicago office at (312) 372-8822, or our Joliet office at (815) 723-8822, or you can call our toll free number at (800)-985-1819.